Frequently Asked Questions
How does talking to a counselor help?
Free of judgment and bias
Confidentiality is maintained
What can I talk to a counselor about?
You can discuss any challenge that keeps you from living your life at the highest level. It can be about relationships with others, marriage, career goals, academics, social interactions, friends, parenting, self-esteem and confidence and more. We’re here to listen and help you.
What is the Validity of the Packages ?
Validity means you must take your session in the given time period of Validity.
Suppose, 1 Session (Know Yourself) has 7 days Validity, then you must take your 1 session (60mins) in these days.
Failing to do so will automatically cancel your subscription and you can’t claim your minutes afterwards. You need to re-opt for the sessions. Also, you must always request your therapist to fix your sessions. The therapist won’t be responsible about the expiration of your package due to expired validity. In case the therapist is not responding to you, you must share the same to our support team AshwaniDeswalOfficial@gmail.com. No complaints will be heard after the expiration of your package.
Your Validity starts with the moment your therapist is assigned to you and you receive the confirmation text from your therapist.
How do video sessions work?
Video sessions are a great way to connect with your expert in a virtual face-to-face setting. To connect through video sessions, you need to mutually schedule the session with your expert. At the scheduled time, your expert will prompt you to start the video session on Skype/ Whatsapp. Once you confirm, you will immediately begin video chatting with your Psychologist.
This is my first life coaching session. Do I need to be prepared with something?
No, there isn’t any formal preparation required. Be comfortable and feel free to express yourself.
How long is a session?
A session is typically 1 hour (60 mins)
How does Counseling helps?
The counselor is there to help you identify and understand your thoughts and emotions and in the process make you feel better
Is this online counselling Confidential & Secure ?
Ashwani Deswal International ensures that your information is kept highly confidential and secure and will not be shared with anyone. We ensure your privacy and all the information will be kept confidential with your therapist. You can express yourself freely with full trust and openness. Ashwani Deswal International provides you the platform you be your own true self without any masks and fear of judgment.
What are the languages in which counselling is provided ?
Presently we offer counselling in two languages only : English and Hindi
If I find it difficult to express my feelings, will it be a problem?
Many people find it difficult to express their feelings and we respect that everyone is different and unique. So, we try to look for different ways with which you are comfortable.
Disclaimer: Please note that we are not a crisis intervention helpline. Should you have severe symptoms or have thought about harming yourself, please seek immediate medical help or call suicide prevention helplines